Purchased aimware but cannot activatei

Hey guys

I just purchased aimware for 90days but It doesn't let me activate it.
When i go to download it comes up with this:
AIMWARE
You do not have permission to access this page. This could be because of one of the following reasons:

1. Your account has either been suspended or you have been banned from accessing this resource.
   
2. You do not have permission to access this page. Are you trying to access administrative pages or a resource that you shouldn't be? Check in the forum rules that you are allowed to perform this action.
   
3. Your account may still be awaiting activation or moderation. (Resend Activation Code)
   
4. You have accessed this page directly rather than using appropriate forms or link.
   

However if I check the vip panel it says I have an active subscription of 90days.

Whats the problem here and can I msg any admin?